How we process telematics data, your rights, and how to contact us about privacy matters.
We collect location data, vehicle diagnostics (CAN-bus), driver behavior metrics, and device identifiers from FleetLink GPS Trackers and the Telematics Cloud Dashboard. Contact form submissions include name, email, phone, and message content. Technical data such as IP address, browser type, and session activity are logged for analytics and security.
Telematics data is used to provide real-time fleet tracking, generate compliance reports for Canadian commercial vehicle safety requirements, and improve product reliability. Form submissions are used to respond to inquiries and support requests. Analytics data helps us optimize the dashboard and user experience.
We use session cookies for authentication and persistent cookies for user preferences. Third-party analytics services may set cookies to measure usage patterns. You can disable cookies in your browser settings, but some dashboard features may not function correctly.
We share data only with trusted processors: hosting providers, analytics services, and email delivery platforms. We do not sell personal data. Telematics data may be shared with regulatory bodies if required by Canadian commercial vehicle safety laws. All third parties are contractually bound to protect your data.
You have the right to access, correct, delete, or export your personal data. You can withdraw consent for analytics at any time. To exercise these rights, contact us using the details below. We respond to all requests within 30 days, in line with Canadian privacy legislation.
For privacy-related inquiries, data requests, or complaints, write to us at 43024 Christophe Street Apt. 156, call (936) 109-2135 x397, or email info@toyotademos.com. We aim to resolve all concerns promptly. If unsatisfied, you may file a complaint with the Office of the Privacy Commissioner of Canada.