What counts as a valid odometer reading?
Only readings captured directly from the vehicle CAN-bus via the FleetLink GPS Tracker are accepted. Manual entries or third-party estimates are not used for compliance reports. The system logs the timestamp and source of each reading, so discrepancies can be traced back to the original data point.
How is driver fatigue detected?
The Driver Safety Module uses a camera-based facial recognition system that tracks eyelid closure, head position, and gaze direction. When combined with telemetry data (steering corrections, speed variability), the system flags potential fatigue. Alerts are logged and can be reviewed by the fleet manager. The system does not store video footage — only event metadata and a confidence score.
What happens if a vehicle loses cellular coverage?
The FleetLink GPS Tracker stores up to 30 days of location and diagnostic data locally. Once connectivity is restored, the device uploads the backlog in order of occurrence. The Telematics Cloud Dashboard marks these records as “buffered” so you can distinguish real-time from delayed data. Satellite fallback is available as an add-on for remote routes.
Are hours-of-service logs automatically generated?
Yes. The Telematics Cloud Dashboard uses engine on/off events, motion sensors, and driver login data to build daily HOS logs. Drivers can review and correct entries before the log is finalized. The system supports both US and Canadian HOS rules, and logs are formatted for inspection requests. Corrections are tracked with a timestamp and reason code.
What data is shared with third-party systems?
By default, only aggregated, anonymized metrics (fleet-wide fuel consumption, average idle time, route efficiency) are shared with integrated ERP or dispatch systems. Individual vehicle or driver data is only exposed if you configure role-based permissions. All API transfers use TLS 1.3 encryption, and the system logs every data request for audit purposes.
How often are compliance reports updated?
Reports are generated daily at 02:00 local time based on the previous day’s data. You can also trigger an on-demand report at any time. Each report includes a generation timestamp and a data range, so you know exactly which period is covered. Reports older than 90 days are archived but remain accessible through the dashboard.