Call our telematics team
Reach a live technician Monday through Friday, 7:00 AM to 7:00 PM Eastern. Average hold time is under 4 minutes. For urgent roadside or compliance issues, press 2 after dialing.
Need a callback about your fleet setup? Leave your contact details and we’ll reach out at a time that works for you.
Fleet support channels
Reach a live technician Monday through Friday, 7:00 AM to 7:00 PM Eastern. Average hold time is under 4 minutes. For urgent roadside or compliance issues, press 2 after dialing.
Email us at info@toyotademos.com and expect a first response within 2 business hours during operating days. Include your fleet ID and device serial for faster triage.
Available in the dashboard from 8:00 AM to 6:00 PM Eastern. Use the chat icon in the lower-right corner. Typical resolution time is 12 minutes for common configuration questions.
Critical incidents (fleet-wide outage, safety data loss) get a 30-minute response. Standard tickets are answered within 4 business hours. All SLAs are tracked per Canadian commercial vehicle regulations.
Browse 40+ articles covering device installation, dashboard setup, compliance report generation, and driver module calibration. Updated monthly with new regulatory changes.
For fleets with 10+ units, we offer on-site diagnostics and replacement within 48 hours of request. Coverage includes all major Canadian provinces. Contact us to schedule a visit.
Reach our team for fleet tracking integration, compliance support, or a live dashboard walkthrough.
43024 Christophe Street Apt. 156
Mon–Fri 7:00 AM – 6:00 PM EST
Sat 9:00 AM – 1:00 PM EST
Our office is located in the industrial district, with easy highway access and dedicated parking for fleet vehicles. Drop by for a live demo of the Telematics Cloud Dashboard or to discuss integration with your existing asset tracking systems.